Frequently Asked Questions

Everything you need to know about our sustainable fashion and services.

What materials are used in Natural Instinct clothing?

We prioritize the planet by using 100% organic cotton, recycled polyester, and ethically sourced linen. Each product page contains a detailed breakdown of the specific eco-friendly materials used.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to order?

Each product includes a specific size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you already own to ensure the perfect fit.

Are your manufacturing processes ethical?

Absolutely. We partner exclusively with Fair Trade Certified factories that ensure safe working conditions, fair wages, and zero tolerance for child or forced labor.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.